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How it works

From first conversation
to signed proposal

Six steps. One workflow. MSPiQ takes a deal from discovery to a professional proposal — with intelligence and margin analysis built in at every stage.

1
Discovery
Capture the environment
2
Intelligence
Score the deal
3
Solution
Design the stack
4
Pricing
Calculate margin
5
Approval
Get sign-off
6
Proposal
Send it
01
🔍 Discovery

Capture the environment.
Consistently.

Run structured discovery with your prospect — not from memory, not on a notepad. MSPiQ gives your consultant a configurable form that captures everything that feeds into pricing, scoring, and the proposal.

System-linked fields automatically sync into deal data. Security questions directly affect the risk score in real time. Fill in a field, watch the scores change.

The discovery form is configurable by your Admin — add sections, rename fields, change question types. What you capture is up to you. What MSPiQ does with it is the intelligence.
Discovery — Acme Corp 87% complete
Total users42
Endpoints38
On-prem servers3
Sites2
MFA enabledNo
Endpoint protectionNo
Backup solutionYes
Patch managementManual — ad hoc
Recent breachNo
↑ Risk score updating as you fill in fields
02
🧠 Intelligence

Know the deal.
Win it better.

MSPiQ analyses discovery data and produces a composite deal assessment — automatically. Client fit score, complexity rating, risk flags, and revenue opportunity are all generated without your consultant lifting a finger.

This is where the intelligence layer earns its name. Not just "is this a good client?" but "what are they missing that we could be providing?" The revenue opportunity engine identifies gaps and prices them up from your real cost library.

The deal assessment also compares the client against your MSP's own profile — team capacity, tech stack, target client size. If the client would stretch your team, MSPiQ flags it before you commit.
Deal assessment — Acme Corp Ideal · 78/100
Client size fit
22/25
Complexity
18/25
Margin potential
23/25
Security risk
15/25
Revenue opportunity identified
EDR — 38 endpoints+$304/mo
MFA / Identity — 42 users+$189/mo
Email security — 42 users+$168/mo
Total upsell opportunity+$661/mo
03
⚙️ Solution design

Build the service stack.
Recommendations included.

Select a service tier, foundational licences, and enhancements. MSPiQ generates recommendations automatically from discovery gaps — your consultant reviews and accepts or ignores each one with a single click.

No more starting from a blank quote. The discovery you just did tells you exactly what to propose. The intelligence layer tells you what they're missing. The solution design is mostly already done.

Every recommendation accepted or ignored is recorded in the audit log — so there's always a clear record of why a particular service was or wasn't included.
Solution design — Acme Corp Saved
Service tierProfessional · $89/user
Min monthly fee$2,500
Recommendations
Enable EDR — Accepted
Deploy MFA — Accepted
Email security gateway — Accepted
SIEM / log management — Ignored
04
💰 Pricing

Real margin.
Before it goes out.

MSPiQ generates accurate pricing line items from your cost library — with actual hard costs, labour costs, and sell rates. You see gross margin and net margin after overhead allocation before the proposal leaves your desk.

No more finding out the margin was wrong three months into delivery. The number is right there, calculated correctly, before anyone sees it but you.

Pricing version control means stale pricing is flagged automatically — if your cost library changes after a deal is priced, MSPiQ tells you to recalculate before the proposal goes out.
Pricing — Acme Corp 44% margin
Managed Services — Professional$3,738/mo
Microsoft 365 Business Premium$546/mo
Endpoint Detection (EDR)$304/mo
Email Security Gateway$168/mo
Monthly revenue$4,756/mo
Gross margin44%
Net margin (after overhead)28%
Onboarding (one-off)$3,200
05
✅ Approval

Sign-off before
every deal closes.

Every deal requires approval before it can be sent to a client. A Team Leader or Admin reviews the margin, risk, and scope — and either approves or rejects with notes. No one can approve a deal they've worked on.

For solo operators or teams where everyone has touched the deal, self-certify mode activates automatically — an honest acknowledgement with a full audit record rather than a silent bypass.

The approval checklist is automated — MSPiQ checks margin threshold, discovery completeness, pricing currency, and proposal generation before the deal can even be submitted for approval.
Approval — Acme Corp Pending
Margin above 35% minimum — 44% ✓
Discovery complete — 87% ✓
Pricing is current — v4 ✓
Proposal generated ✓
Awaiting: Marcus Webb
Team Leader · No conflict of interest
Approve
Reject with notes
06
📄 Proposal

A professional proposal.
In seconds.

Generate a branded proposal document from your deal data. Company name, environment summary, service tier, pricing table, security recommendations — all pulled from what you've already captured. No copy-pasting, no formatting, no starting from a Word template.

Every proposal is snapshot-preserved at the moment of generation — so the record of what was quoted is immutable, even if the deal evolves later.

Growth and Enterprise plans support custom DOCX templates — upload your branded template with placeholder fields and MSPiQ fills them automatically.
Proposal — Acme Corp Approved ✓
CompanyAcme Corp
Date29 March 2026
Recommended tierProfessional
Monthly price$4,756/mo
Onboarding$3,200
↓ Download proposal
Acme_Corp_Proposal_Mar2026.docx · Snapshot preserved

Built for every size MSP

Whether you're a solo operator or running a team of 50, MSPiQ scales with you.

🧑‍💻
Solo operator
You wear every hat. MSPiQ gives you the structure and intelligence of a full sales team — without hiring one.
  • Full workflow — no team required
  • Self-certify approval mode
  • 15 active deals · Solo plan from $49/mo
👥
Small team MSP
You have consultants, a manager, maybe an engineer. MSPiQ keeps everyone working from the same data with the right level of access.
  • All four roles unlocked
  • Approval workflow with conflict checks
  • Team plan from $149/mo
🏢
Growing MSP
You're scaling, adding consultants, winning more complex deals. MSPiQ integrates with your RMM and PSA to close the loop between sales and delivery.
  • RMM pre-fill and PSA push
  • Custom proposal templates
  • Growth plan from $349/mo

Ready to know the deal
before you close it?

Start your free 30-day trial. No credit card required. The whole workflow, from day one.

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